Technical Support
The quality of dedicated technical support we deliver makes for the most realistic, valuable and effective enterprise application training experience.
For example, creating the training environment often involves replicating the real-life application environment in such a way that the users can practise and experiment without risk of damaging the system. Often the data structures need refreshing after each training class to ensure that exercises operate as expected. This requires systems and technical expertise across a wide range of technology. Issues of data protection, confidentiality and security also need to be managed.
Imparando technical support takes care of all such worries, ensuring that:
- Training runs as smoothly as possible
- Risk is minimised
- Trainers can concentrate 100% on training
- Users get the maximum value from their available training time
In addition, we offer technical support and hosting services for Oracle UPK (User Productivity Kit) and Knowledge Pathways including:
- Technical review
- Installation
- Configuration
- Troubleshooting and support
- Hosting of the development environment
- Hosting of the content for deployment to large user audiences.